All the features you need

Build reliable outreach workflows, keep data clean, and scale with confidence.

Features

Everything your team needs

Built for outbound sales, education enrollment, and support teams that live on the phone.

Log calls in seconds with outcome tagging, notes, and auto-timestamping. Search by phone, email, or student name instantly.

Set due dates, assign ownership, and get reminders that keep leads warm. Never let a callback slip through the cracks again.

Multi-tenant by design. Invite unlimited members, organize into groups and batches, and scope access per workspace.

Upload CSV or XLSX files with intelligent column mapping, duplicate detection, and one-click rollback support.

Track call volume, conversion rates, and follow-up performance. Scoped dashboards per member, group, or batch.

Define granular custom roles per workspace. Control exactly who can view, edit, or manage each feature and data type.

Controls and capabilities for growing teams.

Granular access by role, group, and workspace.

Coordinate stages, SLAs, and handoffs across teams.

Standardize outreach with shared, versioned templates.

Trace critical actions for compliance and reviews.

How teams put BrainScale CRM to work.

Admissions outreach

Qualify leads, track follow-ups, and maintain contact history across channels.

Sales ops

Centralize pipelines, enforce SLAs, and get visibility on team performance.

Support & success

Log calls, triage requests, and automate next steps for faster resolutions.

From import to insights in a few steps.

1
Import & dedupe
Bring CSV/XLSX, map columns, and detect duplicates automatically.
2
Engage & follow up
Call, email, and assign owners with reminders and due dates.
3
Report & optimize
Track KPIs, trends, and distributions to improve outcomes.

Enterprise-grade controls from day one.